Frequently Asked Questions
Frequently asked questions
Q: How do I schedule a consultation or training? A: You can schedule services via our online booking platform or by submitting an inquiry form. Once booked, you’ll receive a confirmation email with meeting details.
Q: How far in advance should I book?
A: We recommend booking at least 5–7 business days in advance to secure your preferred time.
Q: What is your cancellation policy?
A: We ask for at least 48 hours’ notice for cancellations. Cancellations within 24 hours may be subject to a cancellation fee.
Q: Do you provide in-person services?
A: Yes, select in-person training, consulting, and notary services are available upon request. Travel fees may apply depending on distance and service scope.
Q: Will I receive materials for my training session?
A: Yes, most training includes digital guides or slide decks. Customized toolkits may be available for some services.
Q: What forms of payment do you accept?
A: We accept all major credit and debit cards, PayPal, Zelle, and ACH bank transfers. Mobile payment options like Apple Pay and Google Pay are also accepted. Full payment is due prior to service unless a payment plan or contract terms have been arranged.
Q: How is my personal information protected?
A: We maintain strict confidentiality with all client records and communications, using secure platforms and limiting access to sensitive information.
Q: Are your services accessible?
A: Yes, we are committed to providing accessible services and accommodations upon request. Please let us know your needs when booking.
Q: Where can I find your full terms and conditions?
A: Our complete Terms & Conditions are available upon request and will be included with all service agreements.