Impact · Proof of Performance
The Work Holds. Here's the Proof.
We measure success in cost prevented, backlogs cleared, and capability that stays long after 4T exits.
Avoidable Cost Prevented
$16.5M
3,600+
HR Records Audited
$2.4M
Corrected Pay
223
Employees Made Whole
95%-100%
Employee Satisfaction Rate
Best value isn't the lowest price — it's the best outcome. The cost of getting federal HR wrong always exceeds the cost of getting it right. That's the trade-off 4T wins every time.
Case Study 01 · FLSA Compensation Recovery
$2.4M in Compensation Recovered. 223 Employees Made Whole.
A large federal agency identified a systemic FLSA miscalculation affecting hundreds of employees. The error had gone unresolved and liability was growing.
4T stepped in as operational lead — supervising the full calculation and manual pay correction process from intake through resolution. Every action documented to audit standard. Coordination managed directly with NFC and HRIS.
The Result:
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$2.4M recovered
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223 employees made whole
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Zero escalations
Case Study 02 · Workers' Compensation Program
$16.5M Saved. A Workers' Compensation Program Rebuilt.
A federal agency's workers' compensation program had accumulated significant financial exposure — unsubstantiated injury claims, claimants identified by DOL as recovered but still receiving compensation, and no structured process to manage return-to-work accountability.
4T initiated a full return-to-work effort — collaborating with reasonable accommodations, establishing a tracking report, and creating bi-annual executive briefings with the Chief Administrative Officer. The program was restructured from reactive to managed.
The Result:
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$16.5M in compensation saved
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Program rebuilt from exposure to accountability
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Executive oversight established
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Documented processes for ongoing management
Case Study 03 — Enterprise HR Records Audit
3,600 Records Audited.
71 Retirement Errors Corrected. 9,000 More Under Review.
A federal agency with a workforce of over 13,000 employees had no enterprise-wide audit process for verifying HR record accuracy. Retirement coverage codes, SCDs, FEGLI designations, and TSP enrollments were processed across divisions — but never systematically verified.
4T designed and initiated an agency-wide audit examining SCDs, retirement codes, tenure, pay, and benefits across the full workforce. Cross-divisional corrective action was coordinated across employment, systems, and resource planning. A quality review framework was established that did not exist before the engagement began.
The Result:
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3,600 records reviewed
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12 FERCCA errors and 59 retirement coverage errors corrected
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9,000 additional cases initiated for review
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Quality review framework built and left in place
Federal HR Practitioner
“Her knowledge and expertise in federal benefits and retirement planning are unmatched.”
Federal Employee
“Michaelle is a rare gem in the federal HR world. She has a way of making complicated processes feel manageable, and her passion for service is evident in every interaction.”
Federal Agency Client
Mickey brought a level of federal HR expertise we couldn't find anywhere else. She understood our systems, our challenges, and our people. She has been a game changer for our agency.